Remote Mechanical engineering Jobs · Customer Service

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  • Understand and comply with all department and company policies
  • Provide technical support to end-users and other Intuitive employees
  • Troubleshoot, diagnose, and repair all Intuitive products and associated equipment in accordance with procedures and within designated timeframes

Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. They are a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.

  • Deliver and set up devices, tablets, hubs, and related equipment
  • Connect equipment to Wi‑Fi, apps, and Bluetooth, and confirm functionality
  • Explain equipment use in a clear, patient‑friendly manner

AIT Home Delivery provides customer care by offering delivery, assembly, and repair of consumer goods. They utilize dedicated teams of contractors to provide home services to companies sending goods directly to consumers.

$37,000–$55,000/yr

  • Understand and comply with all department and company policies
  • Provide technical support to end-users and other Intuitive employees
  • Troubleshoot, diagnose, and repair all Intuitive products and associated equipment in accordance with procedures and within designated timeframes

Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. Their technologies, like the da Vinci surgical system and Ion, have transformed how care is delivered for millions of patients worldwide. They're a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.

$37,000–$55,000/yr

  • Responsible for the installation, support, troubleshooting, repair, and maintenance of all our products.
  • Ensure that all service agreements and warranty obligations are met and surpassed, while consistently exceeding customer expectations.
  • Provide technical expertise, resolving issues, and delivering outstanding support to valued customers.

Intuitive believes that minimally invasive care is life-enhancing care. They are a pioneer and market leader in robotic-assisted surgery, striving to foster an inclusive and diverse team.

  • Travel to customer sites and perform Post Delivery Inspection on new buses.
  • Provide detailed reports necessary to resolve bus issues and customer concerns.
  • Diagnose electrical and/or mechanical defects on buses and repair as needed.

GILLIG is the leading transit bus manufacturer in the United States. They are known for an inclusive team/family-oriented culture and have been in business for over 132 years.

  • Perform maintenance, troubleshoot, diagnose, and repair Intuitive products in the assigned territory.
  • Coordinate and perform system/hardware delivery and installation, understanding O.R. protocol and HIPAA standards.
  • Complete administrative duties, maintain inventory, and support Intuitive teams to facilitate company objectives.

Intuitive believes that minimally invasive care is life-enhancing care and expands the potential of physicians to heal without constraints. They are a pioneer and market leader in robotic-assisted surgery, committed to making a difference and fostering an inclusive and diverse team.